Dedicated to Orthodontic Products 18 Years
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You are here: SINO ORTHO | Orthodontic Appliances and Supplies » SINO ORTHO | FAQ
 Q: Who we are? 
A: SINO ORTHO LIMITED is located in Hangzhou, The capital of Zhejiang Province, P.R.C.  
     We make high quality and afortable Orthodontic products such as brackets, bands, tubes, elastomerics, arch wires, orthodontics accessories, etc. 
Q: How about your history and quality?
A: Established in 2004, begain to make orthodontics brackets since 1998, export since 2005, more than 13 years exporting and business experience, products export more than 100 countries, more than 15,00,000 users proved. Insist on use high level material, Strictly quality control, Audited by SGS, Certified by CE and FDA, we treat quality as our life, and offer good after sale service . 
Q: Can I order ortho products under our own brand?
A: Definitely yes. We have more than 15 years OEM experience, customers from all over the world, Including not only customized brackets, instruments and accessories, but also logo design and printings.
Q: Can I place a sample order for trial your quality?
A: For sure that you can order sample first, and there will some sample cost base on the quantity and shipping cost. 
Q: How can I place my order?
A: Firstly, download our catalogue in our web, choose the items you need, and email or WhatsApp to our sales, we will make invoice or quotation for you, after your confirmation, we will start to processing your order.  
Q: How long can I get my order?
A: We choose World famous express, Fedex, UPS, TNT, DHL and EMS as our shipping partners, all shipping will be door to door delivery. Samples order delivery time is about 7~10 days after payment.  Mass order is decided by your quanity and items. usually at 10-15 days. for delivery.
Q: How can I pay?
A: Bank Wires T/T, Western Union, Paypal. Money Gram, Alipay are accepted here. 
Q: How about your after sale service?
A: Offer 360 ° Guaranteed after sale service, you can ask replace, refund freely in 45 days after you received our products , Pliers guaranteed time are 5 years for replacement freely.  your questions can be answered by phone or by email. And offer online service for ever. 
 
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