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Q Are there any additional costs such as shipping, handling, or taxes that are not included in the list price?
A Additional costs such as shipping fees, handling charges, or import taxes may apply, depending on your location and trade terms (FOB, CIF, etc.).
Please confirm all related fees with our sales team before placing your order.
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Q Are there any discounts for bulk purchases or long-term customers?
A Yes. Volume discounts and long-term partnership pricing are available upon discussion with our sales team.
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Q How do prices compare with those of competitors?
A Our products are positioned to balance quality and value, offering competitive advantages in both performance and service:
1. Compared with premium international brands, our prices are more affordable, while maintaining the same medical-grade materials and precision manufacturing standards.
2. Compared with mid-tier competitors, our prices are similarly positioned, but we provide longer warranties (12 months vs. the industry average of 6–9 months) and complimentary technical support, delivering greater overall value to customers.
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Q What are the payment terms? Is payment upfront required or is there a deferred payment option?
A Payment terms should be confirmed with our sales representative.
In general, orders are processed on a payment-before-shipment basis.
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Q What are the standard list prices for various products?
A For detailed pricing information, please contact our sales team directly.
Our representatives will provide a quotation based on your product selection, order quantity, and shipping requirements.
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Q Do the products meet national and international quality standards?
A Yes. Sino Ortho products are certified under ISO 13485 and FDA registration, fully compliant with international medical device standards.
