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Answers To Related Questions

FREQUENTLY ASKED QUESTION

If you have any question please contact us

  • Q Can I request samples before placing a bulk order?

    A
    Yes. Sample requests are available for many of our standard orthodontic products. Samples can
    help you evaluate product quality, packaging, design, and suitability before placing a larger order.
    Please contact our team with the specific items you would like to review, and we will confirm
    availability, lead time, and shipping arrangements.

  • Q How are orders processed and managed?

    A When you send an inquiry via our website, the order process follows these steps:
    Website Message → Sales Contact → Order Confirmation → Payment → Production & Preparation → Shipment → Delivery & Receipt.

  • Q How do I choose the right bracket type for my market or clinic?

    A
    Choosing the right bracket type depends on your treatment preference, patient expectations,
    market positioning, and budget range. Conventional metal brackets are often selected for their
    value and reliability, while ceramic brackets are preferred when aesthetics are more important.
    Self-ligating brackets may be a suitable option when efficiency and ease of wire changes are
    priorities. If needed, our team can recommend suitable options based on your business model or
    clinical needs.

  • Q What materials and components are used in the products?

    A Our orthodontic brackets are made from ceramic or stainless steel, while our arch wires are available in nickel-titanium (NiTi), copper-nickel-titanium (Cu-NiTi), and stainless-steel materials.
    For detailed specifications or material certificates, please contact our sales or customer service team.
  • Q What is the MOQ for standard products?

    A
    The minimum order quantity depends on the product category, packaging format, and stock
    condition. At SINO ORTHO, most regular items can be supplied with relatively 1 pcs MOQ, while fews may require
    larger quantities depending on production and packaging requirements. Please send us the
    product list or item details, and we will provide the exact MOQ accordingly.

  • Q What kind of quality assurance measures are in place during production?

    A All products undergo strict quality control and inspection procedures after production to ensure precision, safety, and consistency.
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Hangzhou, China | Serving 100+ countries
  sales@sinoortho.com
  +86-571-89011997

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